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Terms of Service

Last Updated: December 25, 2025

Important: By using Busel, you agree to these Terms of Service. Please read them carefully. If you do not agree, you may not use our service.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Busel ("we," "us," or "our") concerning your access to and use of the Busel website (busel.ai) and analytics dashboard service (the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization.

2. Description of Service

Busel provides an analytics dashboard that aggregates data from various third-party services including:

We provide tools to visualize, analyze, and gain insights from this aggregated data.

2.1 AI-Powered Features

Busel includes AI-powered features that analyze your data and generate insights:

These features use third-party AI providers (OpenAI, Anthropic, Google Gemini, Perplexity) to process your data and generate responses.

3. Account Registration

3.1 Account Creation

To use the Service, you must create an account by providing:

3.2 Account Security

You are responsible for:

3.3 Account Eligibility

You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this age requirement.

4. Third-Party Integrations

4.1 Your Responsibility

When you connect third-party services to Busel, you are responsible for:

4.2 API Key Security

You must:

4.3 Third-Party Terms

Your use of third-party integrations is subject to the respective terms and privacy policies of:

5. Acceptable Use

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

You agree NOT to:

6. Subscription and Payment

6.1 Pricing

We offer both free and paid subscription plans. Current pricing is available on our website and may be changed with 30 days' notice.

6.2 Payment Processing

All payments are processed securely through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.

6.3 Billing

6.4 Cancellation

You may cancel your subscription at any time. Upon cancellation:

7. Intellectual Property

7.1 Our Rights

The Service, including all software, text, graphics, logos, and other content, is owned by Busel and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Rights

You retain all rights to the data you provide through third-party integrations. By using the Service, you grant us a limited license to:

7.3 Feedback

If you provide feedback or suggestions about the Service, we may use them without obligation to you.

8. Data and Privacy

We collect, process, and store your data as described in our Privacy Policy, which is incorporated into these Terms by reference.

We are committed to GDPR compliance and protecting your data rights.

9. Service Availability

9.1 Uptime

We strive to provide reliable service but do not guarantee 100% uptime. The Service may be unavailable due to:

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

10. AI-Generated Content Disclaimer

IMPORTANT: AI-GENERATED CONTENT

The insights, recommendations, chat responses, and resources provided by Busel are generated by artificial intelligence systems. You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, or outdated information
  • AI responses should not be relied upon as professional advice (financial, legal, or otherwise)
  • You are solely responsible for verifying any AI-generated insights before acting on them
  • We do not guarantee the accuracy, completeness, or suitability of AI-generated content for any purpose

Always exercise your own judgment and consult qualified professionals when making important business decisions.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of data or insights

We do not guarantee that insights or analytics provided by the Service are accurate, complete, or suitable for any particular business decision.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUSEL SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or data loss
  • Third-party actions or content
  • Unauthorized access to your data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless Busel, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

14. Termination

14.1 By You

You may terminate your account at any time through account settings or by contacting us at hello@busel.ai.

14.2 By Us

We may suspend or terminate your account if:

14.3 Effect of Termination

Upon termination:

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the Netherlands and the European Union, without regard to conflict of law principles.

15.2 Arbitration

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in courts of competent jurisdiction.

15.3 EU Users

If you are an EU consumer, you retain the right to bring proceedings in your local courts and to use alternative dispute resolution procedures.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Busel regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

17.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms to any affiliate or successor.

17.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

18. Contact Information

If you have questions about these Terms, please contact us:

By using Busel, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.